Frequently Asked Questions
Everything you need to know about our chic jewelry and services
What materials are used in APM Monaco jewelry?
Our jewelry is handcrafted using high-quality 925 sterling silver, shimmering cubic zirconia, and fresh water pearls. Many pieces also feature 18k yellow or rose gold plating for a luxurious finish.
How long does shipping take for my order?
Standard shipping typically takes 3 to 7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's progress.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, earrings cannot be returned or exchanged.
Does my jewelry come with a warranty?
Yes, APM Monaco provides a 2-year international warranty from the date of purchase. This covers manufacturing defects but does not include accidental damage or normal wear and tear.
How should I care for my jewelry to maintain its shine?
To preserve your jewelry, avoid contact with perfumes, lotions, and water. Clean your pieces gently with a soft polishing cloth and store them in their original pouch when not in use.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.